Privacy Policy — Shepard Asset Recovery Group, LLC
Last updated: [July 2026]
Shepard Asset Recovery Group, LLC ("Shepard Asset Recovery Group," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit https://shepardassetrecoverygroup.com or communicate with us, how we use it, when we share it, and the choices you have.
By using our website or providing information to us, you agree to the practices described in this Privacy Policy.
Information We Collect and How We Use It
We collect information you provide directly when you contact us, request a consultation, submit a form, or otherwise communicate with us. This may include your name, mailing address, phone number, email address, information about a property or foreclosure sale, and any additional details you share about a potential surplus fund claim.
We use this information to:
Evaluate whether you may be entitled to surplus funds and determine how we can help.
Contact you about your inquiry, provide status updates on your claim, and answer your questions.
Coordinate with the licensed attorneys and service providers who assist us in processing claims.
Send appointment reminders and important updates related to your file.
Send you marketing or promotional communications, but only when you have opted in.
Improve our website, services, and customer experience.
We do not sell your personal information.
SMS Communications and Consent
If you provide your mobile phone number and opt in to receive text messages from us — for example, by checking the SMS consent box on one of our web forms or by texting us first — you agree to receive text messages from Shepard Asset Recovery Group, LLC related to surplus fund opportunities, property alerts, consultation reminders, case or file updates, and other information tied to the services you have requested.
By opting in, you agree to the following consent language:
"I consent to receive occasional promotional text messages from Shepard Asset Recovery Group, LLC at the phone number I have provided. Frequency may vary. Message and data rates may apply. Reply HELP for help. Reply STOP to unsubscribe."
"I consent to receive non-marketing text messages from Shepard Asset Recovery Group, LLC — including case status updates, appointment reminders, and other service-related notifications — at the phone number I have provided. Frequency may vary. Message and data rates may apply. Reply HELP for help. Reply STOP to unsubscribe."
How to opt out. You can cancel our SMS service at any time by texting STOP to the number that is messaging you. Once we receive your STOP request, we will send a one-time confirmation message and you will not receive any additional text messages from us. To join again, simply opt in the same way you did the first time, or text START to the number that was messaging you if that option is available.
Help. For assistance, reply HELP to any of our text messages, or contact us at Nader@shepardassetrecoverygroup.com or 201-321-4555.
Message frequency and rates. Message frequency varies depending on your interaction with us and the type of updates you have opted in to receive. Message and data rates may apply for messages sent to you from us and from you to us; contact your wireless carrier for information about your text or data plan.
Carriers. Our SMS services are supported by most major U.S. wireless carriers, and carriers are not liable for delayed or undelivered messages.
Eligibility. You must be at least 18 years of age to opt in to our SMS program.
Compliance. We follow the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles and Best Practices, and applicable state and federal law governing SMS marketing and consumer communications.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enable core site functionality, remember your preferences, understand how visitors use our site, and improve your experience. By continuing to use the site, you agree to our use of cookies as described in this Privacy Policy. Certain third-party services we use (for example, website analytics or form submission tools) may set their own cookies subject to their own privacy practices.
How We Share Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Any information you share with us related to text messaging — including your mobile phone number and your consent to receive SMS — will not be sold, rented, or disclosed to any third party for marketing purposes.
Limited sharing with subcontractors and service providers is permitted only where necessary to deliver our services (for example, secure form processing, cloud-based case management, or attorney partners handling your claim), and only under confidentiality obligations.
Beyond SMS-related information, we may share your personal information with:
Licensed New Jersey attorneys and the professional partners who assist us in evaluating and filing your claim.
Courts, county offices, and government agencies as required to process a claim on your behalf.
Service providers who perform functions on our behalf (such as hosting, communications, or analytics).
Any other parties where required by law, subpoena, court order, or to protect our legal rights.
We do not sell your personal information to advertisers or data brokers.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. Despite these efforts, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You may update your contact details, request corrections to information we hold about you, or ask us questions about our data practices by contacting us at the information below. You may opt out of marketing SMS at any time by replying STOP as described above. You may opt out of marketing emails by using the unsubscribe link in any marketing email we send.
Depending on where you live, you may have additional privacy rights under applicable state or federal law. Contact us if you have questions about your rights.
Children's Privacy
Our website and services are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided personal information to us, please contact us and we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we update this policy, we will revise the "Last updated" date at the top of this page. Your continued use of our website or services after we post an updated policy constitutes your acceptance of the changes.
Contact Us
If you have questions or concerns about this Privacy Policy, your personal information, or our data practices, please contact us:
Shepard Asset Recovery Group, LLC
Email: Nader@shepardassetrecoverygroup.com
Phone: 201-321-4555